Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
Qualitymark Protection has helped us to offer a premium service to our clients, efficient, professional, and knowledgeable… a refreshing insurance experience.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
Fantastic service and we are delighted to be able to offer this to our customers.
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
Great Company and provided just what we needed. Thanks!
“Great service and portal, easy to use to obtain guarantees.”
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
Very professional and fast approach. Queries were resolved very quickly.
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
Great prices, and the support is excellent.
Since we became affiliated with this company, I have always thought that what this company offers should be enforced by government. This would then force the incompetent companies into hiding, and allow only the good to show through. What this company offers, and the ease of which it can be applied to businesses and homeowners alike, is a complete peace of mind feeling.
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Customer service is exceptional.
“Easy process to complete procedure – very helpful staff when needed.”
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
Easy to use service, good communication from the team.
Great service from sharon, really helpful.
Very helpful company and easy to set up the account.
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
Really good customer service, Sharon walked us via the complete process.
Easy portal access & great insurance with plain English wording.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
Great business to work with, definitely recommended.
Great company, the accreditation process was very easy aswell as making amendments.
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Good service. Good prices.
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
Easy to process guarantees on the online account and great information.
Great Company to work with.
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
Made the process smooth and easy, very happy.
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
Excellent service, nothing too much of a problem.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.